Welcome to the new Solaire Online

Every balance is either On-Prem (play at Solaire) or Online (play online). Money only plays where it is — so you move it first, then play.

When you first sign in to the new Solaire Online, your money is still on the On-Prem side. Nothing is lost — you just need to move it online once.

Screen 1 — Solaire Rewards: where your balances are

Screen 2 — Confirm the move

After you tap Move All → Online, you get a confirmation. Check the "after this exchange" numbers, then tap Confirm. Nothing moves until you do.

Screen 3 — Exchange: move a specific amount

Tap Exchange A Different Amount when you don't want to move everything, or when you're heading to the casino and want money back On-Prem.

Move your money online in 3 taps

1. Open Solaire Rewards

   Tap Transfer Points under your VIP card in the menu.

2. Tap Move All → Online

   Under the On-Prem box for Cash, and again for Solaire Peso if you have any. Then tap Confirm.

3. Choose your wallet and play

   Use Choose Wallet To Play at the top-left to pick Solaire Cash or Solaire Peso, then open any game.

Before, Solaire Peso could only be used at the casino. Now you can transfer it online and play with it there.

You asked for better value from your rewards, and we've made it happen. Solaire Peso now converts to Solaire Cash at a full 1:1.

Once you've played through your Solaire Peso once, you can convert it to real, withdrawable Cash. The rate is 1 Solaire Peso = 1 Cash

Where to do it

1. Open Wallet

   Select Online Solaire Peso at the top of the Wallet screen.

2. Tap Withdraw

   Under Select Account, Online Solaire Cash is already chosen for you.

3. Enter amount and confirm

   Check the You will receive (Cash) line, then confirm. Your Cash balance updates immediately.

Solaire Online now matches your deposit with bonus funds. This is the first time we've offered one, so here's how it works and what to expect.

• Counts: all PAGCOR-approved Slots and Live Slots games.
• Doesn't count: PG Soft and Booongo games, Live Casino, Sports, and any cancelled or voided bets.
• Your real Cash is always used first. Bonus funds only start being used once your Cash stake is spent.
• Can be claimed once per player, and can't be combined with another promotion.
• Breaking the promo terms forfeits any remaining bonus. Reversed or disputed deposits don't qualify.

The questions we're hearing most since the update.

I logged in and my balance is ₱0. Where's my money?

It's on the On-Prem side. Go to Solaire Rewards, look at the On-Prem row, and use Exchange A Different Amount to move it online. See First login.

Why are there two "Solaire Cash" balances?

One is your Online Cash (play online), the other is your On-Prem Cash (play at the casino). They're the same money in two places. Move it wherever you plan to play.

Can I move money back to On-Prem before I visit the casino?

Yes. Use the same Solaire Rewards screen and transfer in the other direction.

What's the difference between Solaire Cash and Solaire Peso?

Solaire Cash is real money — you deposit it and can withdraw it. Solaire Peso is your rewards balance. You can now play with Solaire Peso online, and after 1× turnover convert it to Cash at 1:1.

Why can I only convert part of my Solaire Peso?

Only Solaire Peso you've wagered at least once is eligible. The Withdrawable Online Solaire Peso figure on the Wallet screen is the amount ready to convert. Play through the rest and it becomes eligible too.

How much Cash do I get when I convert Solaire Peso?

The full amount. 1 Solaire Peso always equals 1 Solaire Cash, so ₱100 Solaire Peso becomes ₱100 Cash. The Wallet screen shows the exact Cash you'll receive before you confirm.

My Bonus Peso disappeared after the transfer. Where is it?

It's in your Online Solaire Peso. Online has one Solaire Peso balance only, so your On-Prem Solaire Peso and Bonus Peso are added together when they move online. Check the transfer amount under Solaire Rewards → History if you want to see the breakdown.

How do I pick which balance I'm betting with?

Use Choose Wallet To Play at the top of the menu. Whatever you select there is what your bets come from until you change it.

I'm a VIP. Do I get the deposit bonus too?

Yes. The deposit bonus is available to every registered player, VIP included. The same wagering rules apply.

Can I withdraw the bonus straight away?

Not yet. Bonus funds unlock after you've wagered 20× (deposit + bonus) on Slots and Live Slots. Your own deposited Cash is not locked by the bonus — but remember it's used first when you bet.

Does my old Transaction History carry over?

Yes. Transaction History, Betting History and Bonus History are in the menu as before. Transfers between On-Prem and Online show under Solaire Rewards → History and in Rewards Card History.